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Privacy Policy

We take the protection and use of your personal data seriously, and we want to assure you that we respect your rights regarding our handling of it.

When registering an account with us, you provide certain information about yourself, such as:

  • Your name
  • Email address
  • Username
  • Password

Additionally, when using our platform and services, we may collect device and browser-related data, including your:

  • Device type
  • Operating system
  • Browser type
  • Screen resolution

When creating an account with us, you are asked to provide a unique username and password combination for security purposes. This information is stored securely in encrypted form.

We use this device-related data to ensure the compatibility of our platform across different devices and browsers, as well as to maintain operational efficiency.

To improve your experience with us, we collect anonymised and aggregated analytics on how you interact with our platform. This includes:

  • How long you spend using specific features or pages
  • Your navigation patterns within the site

This information helps us understand user preferences and behaviour to make targeted improvements.

We use cookies to personalise your experience, enhance performance, and improve security on our website. A cookie is a small piece of data that we store in your web browser for future reference.

  • Session IDs: used to identify you while logged in
  • Preference settings: storing your chosen preferences

These cookies do not collect sensitive personal information but merely aim at enhancing the experience of using our platform. We also use third-party services, which may collect additional data for aggregated analytics purposes.

You have complete control over how we communicate with you:

  • Marketing opt-ins: choose what types of promotions or offers interest you most
  • Notification preferences: decide the frequency and manner in which you want to be notified

Feel free to update your communication settings at any time through our platform.

Personal data collected from users is stored for a reasonable period commensurate with business needs, but no longer than permitted by applicable laws or regulations. We follow the principles of minimal storage: when there's no reason to store specific information anymore, it will be securely deleted from our systems.

At Diva Bingo, we're committed to maintaining high standards of platform security:

  • Secure connection for data transfer
  • Password hashing with industry-standard encryption algorithms
  • Multi-layered protection against unauthorised access through firewalls and security measures

To ensure your account remains secure, it is essential that you adhere to our guidelines on creating strong passwords. In case of any security incidents or suspicion thereof, please notify us immediately.

Your username and password combination are unique identifiers for accessing your personal Diva Bingo account. To prevent unauthorised access:

  • Never share your login credentials with third parties
  • Regularly update your password to maintain maximum protection

In case of forgotten passwords, you may reset it by following the prompts on our website.

You can exercise your rights at any time regarding personal data stored about or shared by us:

  • Correction: request to rectify incorrect information
  • Deletion: withdraw consent for storing specific information and/or erase associated records

We will process these requests in a reasonable timeframe, complying with the requirements of applicable legislation.

When interacting with our platform through third-party apps, remember that data exchanged between our services may be visible to those parties as well due to operational necessity. It is always necessary to comply with the respective policies and guidelines governing user interactions with these platforms.

At Diva Bingo, we abide by current legislation on privacy and data protection, maintaining practices that are transparent, fair and in compliance with relevant national or international standards applicable to our business operations. We continuously strive for transparency about what information is collected from users when visiting the platform, including but not limited to:

  • Device types used
  • Browsing history

Please review this policy at any time should you have questions regarding data handling practices.

If under 18 years of age, your parents or legal guardians are required by law in many countries where we operate to grant consent before creating an account on our platform.

As a responsible operator, if this condition isn't met, please seek assistance from family members about compliance with these regulations when interacting with gaming services and ensure full knowledge of how online platforms operate regarding user interaction policies aimed at promoting protection for all age brackets interacting within the scope of our brand's website presence.

To effectively protect your rights regarding personal data, Diva Bingo strives to adhere strictly to guidelines and legal standards applied in various countries or regions where we perform business activities.

Upon encountering any discrepancy within scope of operations governed by particular local regulations which pertain specifically towards platform handling of personal information shared with it, either via explicit consent as granted during sign-up process initiated on initial visitation experience while fully committing adherence standards observed consistently across respective territories operated under said company’s management.